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Eco Movers & Logistics Frequently Asked Questions

1.  Eco Movers and Logistics

Eco Movers & Logistics is a house moving and logistics service provider for both residential and business clients.

We are a team of professional house movers in Auckland, New Zealand. We provide moving and logistics needs within Auckland, and across and outside New Zealand.

Quality service is our main concern. We have partnered only with established and most trusted suppliers and companies in over 150 countries to provide quality and excellent customer service.

Our office is located at 267 Ellerslie Panmure Highway, Auckland, New Zealand.

Service Areas Covered:

  1. Auckland
  2. Wellington
  3. Christchurch

Other locations: contact Support

We are the top-rated house moving and logistics company in TradeMe. You can click the links below to read all customer reviews about us:

Eco Movers & Logistics also owns and operates the following services:

Eco Garden Care

Eco Air & Sea Cargo

Eco X-pert Group

Eco Super Cleaners

2. Moving Service and Item Delivery Service

All moving and item delivery jobs are done from Monday-Sunday from 9:00 AM-6:00 PM.

We handle two house move bookings per day at 9:00 AM and 3:00 PM but the day job’s time could be negotiated as per the customer’s preferred time. Please contact our support team if you wish a different schedule.

Yes, the customer may request for more movers for an extra cost when there are heavy items to be moved.

Yes, we have safety and lifting equipment to safely transfer any heavy items.

We have 10 cubic, 13 cubic, 22 cubic and 33 cubic trucks.

Yes, we have tail lift trucks.

3. Payment & Refunds

The customer needs to pay 2 hours minimum deposit and call-out fee upfront for hourly rate house moving jobs.

The customer needs to pay the whole amount upfront for long distance jobs.

Our Movers carry Eftpos machines with them and the customer must pay the balance on the same day after the job is completed.

Yes. We process all refunds within 7-14 working days, after the customer made a review on TradeMe or Google.

4. Customer Support

Our phone support operates from 9:00 AM-11:30 PM daily.

Do you need extra help?